Character can be defined by what you do when no one is watching. At the end of every job I sit down at my computer and prepare a spreadsheet outlining the cost associated with any client approved changes made during construction. While our aim is to provide these costs prior to making the changes, at times we can only provide our clients with an estimate of the costs prior to their making decisions. It is at these times when an individuals character is tested and it is a matter of personal pride to me that these costs are accurate, and when in doubt are in the clients favor, so that regardless of whatever else may have occurred during the course of a build our clients can always say, to the best of his ability, Michael treated me fairly and with integrity.
If you study a builder’s homes closely enough you’ll likely begin to recognize a common theme or style if you will to their homes. Of course every builder aims to build to the client’s specific tastes and desires, though undoubtedly the builder’s style will show through to some degree. My personal preference is to build homes versus houses. Houses are built to show where homes are built to live. I want each home to uniquely meet the client’s needs – both present and future, to accommodate their lifestyles, and most importantly to create memories and share life with those who matter most in their lives. While this style may not have a formal name I like to think it exists in each home we build.